Dusty Polk

SAS Administrator & IT Professional

Professional Summary

Dedicated SAS Administrator with experience at a managed service provider since 2020. Strong background in systems troubleshooting, automation, and scripting. Proven ability to optimize systems, resolve complex technical issues, and implement effective solutions. Passionate about continuous learning and staying current with emerging technologies.

Professional Experience

SAS Administrator

Managed Service Provider | 2020 - Present

• Administer and maintain SAS environments for multiple clients, ensuring optimal performance and reliability
• Develop and implement automation solutions using Bash and Python to streamline operations
• Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues
• Implement best practices for system security, backup, and recovery procedures
• Provide technical support and guidance to end users and stakeholders

Technical Skills

• Administration: SAS Platform, Linux/Unix environments, Cloud services
• Programming: Bash scripting, Python, SQL
• Tools: Git, Docker, Virtualization technologies
• Troubleshooting: System diagnostics, performance optimization, root cause analysis
• Cloud Services: AWS environment configuration and management

Certifications

• AWS Certified Cloud Practitioner
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• ITIL Foundation
• Google IT Support Professional
• LPI Linux Essentials

Education

• Currently Pursuing: Bachelor’s/Master’s in Information Technology Western Governors University (WGU)
• Associate of Arts Degree (St. Petersburg College) | 2014

Professional Development

Committed to continuous learning and staying current with industry trends through online courses, technical documentation, and participation in relevant communities.